FAQ

Frequently asked questions

Everything you need to know about IFC Relay — pricing, forms, branding and the mobile app.

How does pricing work?+

IFC Relay is one fully-inclusive plan billed as a flat monthly access fee. Every feature is included — there are no premium tiers and no add-on charges. Up to 20 user credentials are included in the fee, and you can add more users any time for $20.00 per user per month.

Are there any premium features I have to pay extra for?+

No. Everything IFC Relay offers — all 20 forms, white-label branding, unlimited projects, document and photo storage, one-click export and the mobile app — is included in your monthly fee. If it’s in the product, it’s in your plan.

How many users are included?+

Your monthly access fee includes up to 20 user credentials. When your team grows beyond that, additional users are just $20.00 per user per month.

Will I get reminder emails or notifications spamming my team?+

No. Unlike some competitors, IFC Relay does not send reminder-email nagging. We stay out of your inbox so your crew can focus on the work instead of clearing notifications.

What does “one-click project close-out” mean?+

When a job is finished, you can wrap it up in a single click — mark the project complete and package its full record (documents, form PDFs and photos) for your files in one step, with no manual clean-up.

Are the forms COR compliant?+

Yes. IFC Relay ships with 20 built-in field forms designed to support Certificate of Recognition (COR) requirements — including Field-Level Hazard Assessments, toolbox talks, safety inspections, incident and near-miss reports, permits and corrective-action records. Each completed form is auto-filed as a clean PDF.

Do the web portal and mobile app use the same login?+

Yes. Your team signs in with the same IFC Relay credentials on both the web portal and the mobile app, and the data stays in sync automatically — photos and forms captured on-site appear instantly in the office.

Can I brand IFC Relay with my own company’s look?+

Yes. Each company uploads its own logo and chooses its colors, and gets a dedicated branded space (for example, ifcrelay.com/yourcompany). That same branding carries into the mobile app after sign-in.

Is my company’s data kept separate from other companies?+

Yes. IFC Relay is multi-tenant with complete data isolation — each company’s projects, documents, photos and forms are only ever visible to that company’s team.

Can I export everything for a project?+

Yes. One click packages every document, form PDF and photo for a project into a single ZIP file — ideal for handover, audits or your own records.

Do you also offer Acta-Flow?+

Yes — Acta-Flow is a separate product from our team for meeting transcription and summaries. You can reach it from the link in our footer.

Still have questions?

Create your account and explore IFC Relay — up to 20 users included in your monthly fee.